{"id":10882,"date":"2021-08-09T03:17:32","date_gmt":"2021-08-09T03:17:32","guid":{"rendered":"https:\/\/www.vivaldosuite.com\/privacy-policy\/"},"modified":"2026-02-10T11:01:22","modified_gmt":"2026-02-10T11:01:22","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.vivaldosuite.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Introduction<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This privacy policy describes how Vivaldo Suite collects, uses and protects your personal data when you visit our website and use our services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We are committed to protecting your privacy and to processing your personal data in compliance with EU Regulation 2016\/679 (GDPR) and applicable Italian law.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Data controller<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vivaldo Suite by Essebi srl Registered office: Viale A. Gramsci, 21 \u2013 80122 Naples, Italy VAT number: 04315861213 Email: <a href=\"mailto:vivaldosuite@gmail.com\">vivaldosuite@gmail.com<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>What data we collect<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Data provided voluntarily<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When you book one of our properties, request information or subscribe to our newsletter, you may provide us with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>First and last name<\/li>\n\n\n\n<li>Email address<\/li>\n\n\n\n<li>Phone number<\/li>\n\n\n\n<li>Residential address<\/li>\n\n\n\n<li>Payment details (processed through a secure payment system)<\/li>\n\n\n\n<li>Stay preferences<\/li>\n\n\n\n<li>Any special requests<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Data collected automatically<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">While browsing our website, we automatically collect:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>IP address<\/li>\n\n\n\n<li>Browser type and device used<\/li>\n\n\n\n<li>Pages visited and time spent on the site<\/li>\n\n\n\n<li>Traffic source (e.g. search engine)<\/li>\n\n\n\n<li>Approximate geolocation data<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>How we use your data<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We process your personal data for the following purposes:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Contractual purposes<\/strong> (legal basis: performance of a contract)<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Managing bookings and providing the requested services<\/li>\n\n\n\n<li>Communicating with you regarding your booking<\/li>\n\n\n\n<li>Processing payments and issuing invoices<\/li>\n\n\n\n<li>Providing customer support<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Legal obligations<\/strong> (legal basis: compliance with a legal obligation)<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Fulfilling tax and accounting obligations<\/li>\n\n\n\n<li>Responding to requests from competent authorities<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Marketing purposes<\/strong> (legal basis: consent or legitimate interest)<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sending you promotional communications about our services (only with your consent)<\/li>\n\n\n\n<li>Personalising your browsing experience on the site<\/li>\n\n\n\n<li>Improving our services through statistical analysis<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Who we share your data with<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your personal data may be shared with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Service providers:<\/strong> partners who assist us in managing the website, payments and bookings (e.g. booking engine, payment gateway)<\/li>\n\n\n\n<li><strong>Competent authorities:<\/strong> when required by law (e.g. local police authorities for guest registration)<\/li>\n\n\n\n<li><strong>Professionals and consultants:<\/strong> for tax, legal and administrative compliance<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">All third parties are bound by confidentiality agreements and process data only in accordance with our instructions.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>How long we retain your data<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We retain your personal data for no longer than necessary:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Booking data:<\/strong> for the duration of the stay and thereafter for 10 years to meet tax obligations<\/li>\n\n\n\n<li><strong>Marketing data:<\/strong> until consent is withdrawn or voluntary deletion is requested<\/li>\n\n\n\n<li><strong>Browsing data:<\/strong> maximum 24 months<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Your rights<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At any time you have the right to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access your personal data and obtain a copy<\/li>\n\n\n\n<li>Rectify inaccurate or incomplete data<\/li>\n\n\n\n<li>Erase your data (right to be forgotten)<\/li>\n\n\n\n<li>Restrict processing in certain circumstances<\/li>\n\n\n\n<li>Object to processing on legitimate grounds<\/li>\n\n\n\n<li>Withdraw your consent at any time<\/li>\n\n\n\n<li>Request data portability in a structured format<\/li>\n\n\n\n<li>Lodge a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To exercise your rights, please write to us at: <a href=\"mailto:vivaldosuite@gmail.com\">vivaldosuite@gmail.com<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Cookies and similar technologies<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our website uses cookies and similar technologies to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ensure the proper functioning of the site (technical cookies)<\/li>\n\n\n\n<li>Collect usage statistics (analytical cookies)<\/li>\n\n\n\n<li>Personalise content and advertising (profiling cookies, only with consent)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">You can manage your cookie preferences through the banner displayed on your first visit, or by adjusting your browser settings.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For more information, please consult our [Cookie Policy].<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Data security<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, destruction or disclosure.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">All sensitive data (such as payment information) is transmitted via secure connections (SSL\/TLS).<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Links to third-party websites<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our website may contain links to third-party websites (e.g. OTA platforms, social media). We are not responsible for the privacy practices of these sites and encourage you to review their respective privacy policies.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Changes to this privacy policy<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We may update this policy periodically. We will notify you of any significant changes via a notice on the website or by email.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Contact us<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For any questions regarding the processing of your personal data, please contact us:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Email: <a href=\"mailto:vivaldosuite@gmail.com\">vivaldosuite@gmail.com<\/a> Phone: +39 388.9569244 Address: Viale A. Gramsci, 21 \u2013 80122 Naples, Italy<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introduction This privacy policy describes how Vivaldo Suite collects, uses and protects your personal data when you visit our website and use our services. We are committed to protecting your privacy and to processing your personal data in compliance with [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-10882","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.vivaldosuite.com\/en\/wp-json\/wp\/v2\/pages\/10882","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vivaldosuite.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.vivaldosuite.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.vivaldosuite.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vivaldosuite.com\/en\/wp-json\/wp\/v2\/comments?post=10882"}],"version-history":[{"count":2,"href":"https:\/\/www.vivaldosuite.com\/en\/wp-json\/wp\/v2\/pages\/10882\/revisions"}],"predecessor-version":[{"id":11261,"href":"https:\/\/www.vivaldosuite.com\/en\/wp-json\/wp\/v2\/pages\/10882\/revisions\/11261"}],"wp:attachment":[{"href":"https:\/\/www.vivaldosuite.com\/en\/wp-json\/wp\/v2\/media?parent=10882"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}